At Lumo Store, we understand that premium lighting solutions deserve an equally premium shopping experience. Our streamlined payment process has been carefully designed to offer both convenience and absolute security for our discerning clientele of lighting professionals and design-conscious homeowners.
Our Accepted Payment Methods
Visa – The world’s most recognised payment network
MasterCard – Global standard for secure transactions
JCB – Preferred by our Asian clientele
PayPal – For those who prefer an extra layer of payment protection
Transaction Security You Can Trust
When you purchase our track lighting systems, statement chandeliers, or commercial-grade high bay lighting, you can rest assured that your payment details are protected by:
- Military-grade 256-bit SSL encryption throughout the checkout process
- PCI-DSS compliant payment gateway that never stores your full card details
- Real-time fraud monitoring systems
- Secure tokenization for repeat transactions (coming soon with our account system)
Special Considerations for Trade Customers
For our professional clients working on commercial lighting projects:
- Volume orders over £5,000 may qualify for invoice payment terms (subject to approval)
- Recurring orders can be set up with streamlined payment processing
- Dedicated account manager available for payment queries at [email protected]
Global Payment Processing
We proudly serve customers worldwide with:
- Automatic currency conversion for international cards
- No hidden foreign transaction fees (standard card issuer charges may apply)
- Multilingual checkout interface (English, Mandarin, Japanese)
Note: Some remote regions in Asia and other locations may have payment restrictions – please contact us if you encounter any issues.
Your Payment Questions Answered
Q: Is my payment information stored after purchase?
A: We only retain minimal transaction details required for order processing and warranty registration. Full card numbers are never stored on our systems.
Q: Can I change my payment method after ordering?
A: For orders not yet dispatched, please contact our customer service team immediately at [email protected].
Q: Do you accept American Express?
A: Currently we focus on the most widely accepted global payment methods to keep processing costs low. We may add Amex support in future based on customer demand.
For any other payment enquiries, our lighting specialists are available to assist via email or at our Birmingham showroom. Shop with confidence at Lumo Store – where premium lighting meets secure, hassle-free transactions.